Frequently Asked Questions

Everything you need to know about trading with NavionFX Limited, including accounts, deposits, platforms, and more.

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General 5 questions
What is NavionFX Limited?

NavionFX Limited is an online forex broker providing retail traders with institutional-grade trading technology through the MetaTrader 5 platform. We offer competitive spreads, reliable execution, and comprehensive support across forex, metals, indices, cryptocurrencies, stocks, and energies.

Why start trading online?

Online trading gives you access to global financial markets from anywhere in the world. With NavionFX Limited you can trade a wide range of instruments with professional tools, competitive conditions, and around-the-clock market access.

How do I start trading?

Getting started takes just a few steps:

  1. Register on the NavionFX Limited website.
  2. Submit your documents for verification.
  3. Get verified to activate your account.
  4. Open your MT5 trading account.
  5. Fund your account and begin trading 1,000+ instruments.
Is NavionFX Limited regulated?

NavionFX Limited is registered in Saint Lucia under Registration Number 2025 00350.

Is there a demo account available?

Yes — we offer unlimited demo accounts loaded with virtual funds and real market conditions, so you can practise strategies risk-free before going live.

Accounts 4 questions
Which account type should I choose?

We offer Starter, Advanced, and Elite accounts to suit different experience levels and strategies. Starter is ideal for new traders ($50 minimum, no commissions). Advanced offers tighter spreads and expanded instruments. Elite provides raw zero-spread pricing for professionals. Our team can guide you to the right choice.

What are the differences between account types?
  1. Starter — $50 minimum, 1.0 pip spreads, no commission, up to 1:1000 leverage.
  2. Advanced — $500 minimum, 0.5 pip spreads, $3/lot/side commission, up to 1:500 leverage.
  3. Elite — $10,000 minimum, 0.0 pip spreads, $2.5/lot/side commission, up to 1:200 leverage.
What is the minimum deposit for each account?

Starter: $50  ·  Advanced: $500  ·  Elite: $10,000.

Do you offer swap-free (Islamic) accounts?

Yes. Swap-free options are available across all account types. Contact support to enable this on your account.

Trading 8 questions
What trading platforms do you offer?

We provide MetaTrader 5 (MT5) across all account types, available for desktop, web browser, and mobile (iOS & Android).

What instruments can I trade?
  1. Starter — Forex, Metals, Indices.
  2. Advanced — Forex, Metals, Indices, Cryptocurrencies.
  3. Elite — Forex, Metals, Indices, Cryptocurrencies, Stocks, Energies.
What is the minimum trade size?

Starter & Advanced accounts start from 0.01 lots. Elite accounts start from 0.1 lots.

What leverage do you offer?

Starter: up to 1:1000  ·  Advanced: up to 1:500  ·  Elite: up to 1:200. Higher leverage amplifies both gains and losses — always trade responsibly.

What are your spreads?

Variable spreads from: Starter 1.0 pips  ·  Advanced 0.5 pips  ·  Elite 0.0 pips.

Do you charge commissions?

Starter: No commission  ·  Advanced: $3/lot/side  ·  Elite: $2.5/lot/side.

What are your trading hours?

Markets are available 24 hours a day, 5 days a week — from Sunday 22:00 GMT through to Friday 22:00 GMT.

What are the margin call and stop-out levels?

Starter: 60% margin call / 30% stop-out.
Advanced: 50% margin call / 25% stop-out.
Elite: 50% margin call / 20% stop-out.

KYC & Verification 2 questions
What does your KYC process look like?

We keep it straightforward. Submit ID proof (passport or national ID), address proof (bank statement or utility bill no older than 3 months), and a completed application form signed during onboarding. That's it.

What documents do I need to verify my account?
  1. ID Proof — Passport or any national ID.
  2. Address Proof — Bank statement or utility bill (no older than 3 months).
  3. Application Form — Completed and signed during onboarding.
Support 1 question
How can I contact customer support?

Email: support@navionfx.com
Contact Form: Available on our contact page

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